Correcting Cash Mistakes At The Point Of Sale
Corrections to cash accounts of students are easily made in the Cash Receipts program.
There are instances where cashiers may make an error in recording cash transactions to student's accounts. These errors may by made because the cashier simply entered the wrong amount in the amount tendered line on the Meal Input screen or on the amount line in the Cash Receipts screen. Incorrect entries may also be made because of a scanning error or keypad entry error.
In any case it is important to detect, find, and correct cash mistakes. Cash mistakes not corrected will affect the end of the day reconciliation process as well as the student's account balance.
It is the individual cashier responsibility to make cash corrections that may have been made on their individual terminals. Cash mistakes must be made on the terminal on which the mistake was made because each cashier has an individual cash file. This is unlike meal mistakes which may be made on any terminal at that campus.
Many cash mistakes may be detected as they are made and corrected at that time. Most cash mistakes are detected and found on the Cash Transaction report that is printed as part of the cashier end of day routine. To find these mistakes we look at the entries in the received column of that report which contains a listing of all the cash transactions for that cashier for that day. The cashier will look for any unusual entries in that column and write the corrections to be made by the those entries that are determined to be cash mistakes.
View the tutorial to learn how to make cash corrections.
There are instances where cashiers may make an error in recording cash transactions to student's accounts. These errors may by made because the cashier simply entered the wrong amount in the amount tendered line on the Meal Input screen or on the amount line in the Cash Receipts screen. Incorrect entries may also be made because of a scanning error or keypad entry error.
In any case it is important to detect, find, and correct cash mistakes. Cash mistakes not corrected will affect the end of the day reconciliation process as well as the student's account balance.
It is the individual cashier responsibility to make cash corrections that may have been made on their individual terminals. Cash mistakes must be made on the terminal on which the mistake was made because each cashier has an individual cash file. This is unlike meal mistakes which may be made on any terminal at that campus.
Many cash mistakes may be detected as they are made and corrected at that time. Most cash mistakes are detected and found on the Cash Transaction report that is printed as part of the cashier end of day routine. To find these mistakes we look at the entries in the received column of that report which contains a listing of all the cash transactions for that cashier for that day. The cashier will look for any unusual entries in that column and write the corrections to be made by the those entries that are determined to be cash mistakes.
View the tutorial to learn how to make cash corrections.