Unlock A Terminal
There may be times when the POS administrator may have to unlock a terminal. Terminals may need to be unlocked (to have a process killed) because a clerk simply turns off a terminal without logging off completely in an organized manner or there may be a loss of power causing an interruption in the network connection. In either case, the POS server may think that that clerk is still logged in and will not permit another login using that login and password. There may be other instances where a clerk may not be able to log on due to a process for that clerk running. POS administrators may want to instruct clerks on how to unlock a terminal at their location. There are two sections to this lesson. One being unlocking another terminal from a terminal and then unlocking the terminal from that same terminal.